Direct Line Parts
I don’t often go out of my way to recommend vendors but today re-affirmed my sincere appreciation of Direct Line Parts not only as a primary sponsor of the VTX Owners Association but also as a customer centric business.
As is their custom for holidays Direct Line offered the VTXOA members a 10% discount on almost everything they sell in honor of Independence Day. I’m hitting 12k on my Avon Venom’s, and the next sale not being until Labor Day, and I have some gift certificates to spend. So I took advantage of the sale to buy a new Avon Cobra rear.
Only I didn’t order the Avon Cobra but accidentally ordered the Avon Venom. The down side to tabbed browsing… Anyway, not that there is a thing wrong with the Venom. Baring the existence of the new Cobra model I would have ordered the Venom anyway.
But I followed up by phone a few moments ago to verify the certificates were correctly applied. And not only had the coupons been applied correctly by my simply noting them in the order notes, but they corrected my mistake and I’ll be getting the Cobra tire, too. And still with the holiday discount…. 
All in less than 3 minutes on the phone.